• Travel Expense Analyst

    Job Locations US-IL-Niles
    Job ID
    # of Openings
    Accounting & Finance
  • Overview

    Travel Expense Coordination Analyst is the dedicated configuration expert assigned to work within a high-volume Concur Expense and Travel team. Creates positive relationships across Company providing improved user experience and reducing cost.  Responsible for maintaining Global Concur configuration – adding, editing or removing configurable options as necessary, report auditing, internal policy quality control, and dispute/error resolution in addition to creating, running, and analyzing data for Concur T&E (Travel & Expense) reporting


    • Manage and maintain the Concur expense tool
    • Execute the end-to-end T&E processing and auditing functions, assist, supervise and support any remote T&E process
    • User Acceptance Testing UAT
    • Audit expense rules, adjust account-coding assignments and navigate third-party data streams (e.g. employee records, Standard Accounting Extract, etc.)
    • Provides superior customer service to internal customers by following productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements 
    • Ability to effectively present information and respond to questions from managers, peers, and other associates 
    • Review and approve employee submitted expense reports for reimbursement. Verify that amounts claimed are correct and reimbursable per policy & internal control guidelines
    • Review Concurs’ Standard Account Extract to ensure information is correct and matching with daily ACH reports
    • Create Business Intelligence report suite to provide transparency into spend for both T&E team as well as business (trends, analysis, kpi’s, forecasts, etc)
    • Build effective relationships at all levels and proactively communicate with other employees, utilizing tact and diplomacy as appropriate
    • Contact employees and managers to resolve discrepancies
    • Monitor IDOC’s and correct any errors
    • Understand and explain the features & benefits of the expense reporting tool as it relates to customer needs
    • Help resolve internal and external customer issues, collaborating with various parts of the business and Concur as needed
    • Resolve data integration with employee records and Concur extract tool
    • Run monthly accrual processes
    • Work closely with the accounting team to ensure accurate reporting and decision support
    • Responsible for maintaining up-to-date technical knowledge of the Concur expense tour
    • Reconcile existing transactions through cross-referencing of incoming and outgoing data, comparing and correcting data
    • Maintain Concur Database by entering, verifying and backing up data
    • Maintaining knowledge and staying abreast of new regulations or policies
    • Ensure compliance with internal controls in accordance with policy, procedures and requirements.
    • Look for areas of process improvement to ensure efficient and effective processing of T&E transactions
    • Work with the Travel Manager on procedures and problem resolution as it pertains to the Concur Expense tool and the travel platform
    • Assist in special projects or responsibilities as required
    • Back up for Accounting needs


    • Associates Degree in Accounting, Finance or Business is preferred
    • 2+ years’ experience with the Concur Expense platform, including reporting and analytics
    • Strong customer service and communication skills
    • Experience with Microsoft Office, Intermediate to advanced MS Excel skills 
    • Strong written and verbal communication skills
    • Ability to multitask in a fast paced highly interactive work environment



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